Experience the Velvet Standard
Whether you are planning a sophisticated stay, a dining experience, or an evening on the gaming floor, our dedicated team is here to assist with every detail of your visit to VelorianvelvetHouse.
Plan Your Stay
Request a reservation at VelorianvelvetHouse.
Frequently Asked Questions
What are the standard check-in and check-out times?
Check-in is available from 3:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be requested and is subject to availability.
Is there a minimum age requirement for casino access?
Yes, in accordance with Australian law, guests must be 18 years or older to enter the gaming floor. Valid photo identification is required for entry.
How do I make a dining reservation?
Reservations can be made directly via our Dining page, by calling the concierge, or by visiting the restaurant reception during opening hours.
What facilities are available in the fitness centre and pool?
Our guests enjoy access to a modern fitness centre with cardio and resistance equipment, as well as a heated outdoor swimming pool and relaxation lounge.
Is parking available onsite?
Yes, we provide secure onsite parking for guests. Valet parking services are also available for your convenience upon arrival.
Is Wi-Fi provided in the rooms and public areas?
Complimentary high-speed Wi-Fi is available to all guests throughout the hotel, suites, and common areas.
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