Privacy Policy

Read how VelorianvelvetHouse handles personal information submitted through website enquiries, booking forms and other online interactions.

Last updated: 21 August 2026

1. Overview

This Privacy Policy explains how , trading as VelorianvelvetHouse, handles personal information submitted through velorianvelvethouse.com. It is intended to describe our website practices in a clear and transparent way. Where the Australian Privacy Principles under the Privacy Act 1988 (Cth) apply to our activities, we aim to handle personal information consistently with those requirements.

2. Information We May Collect

We may collect information that you choose to provide when you submit an accommodation, event, dining or general enquiry. This may include your name, email address, telephone number, preferred dates, number of guests, room preference and the contents of your message. We may also receive basic technical information normally sent by a browser, such as request timestamps and device or browser details, where this is produced by the hosting environment.

3. How We Use Information

Information you submit may be used to respond to enquiries, coordinate booking requests, provide requested information, maintain service records, protect the website from misuse, and administer our online services. We do not use submitted information to make promises about casino outcomes or financial returns.

4. Legal Basis and Fair Handling

We handle personal information where it is reasonably necessary for our functions and activities, with consent where required, or where another lawful basis applies. We seek to collect information by lawful and fair means and to limit collection to what is reasonably needed for the relevant enquiry or service.

5. Cookies

This website may use essential or functional browser storage to support basic operation and user preferences. For more information, see our Cookie Policy. The project files reviewed for this version of the website do not load a dedicated third-party advertising or analytics platform.

6. Analytics and Technical Logs

The website itself does not currently include a dedicated third-party analytics script in the supplied project files. A hosting provider may still create routine technical logs needed to deliver and secure the service. If dedicated analytics tools are introduced later, this policy should be updated before those tools are used.

7. Service Providers and Other Recipients

We may disclose information to service providers that assist with website hosting, communications, booking administration or operational support, but only to the extent reasonably necessary for those services. We may also disclose information where required or authorised by law. We do not sell personal information as part of this website experience.

8. Storage and Security

We take reasonable steps appropriate to the nature of the information and the website to protect information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

9. Access and Correction

You may contact us to ask about personal information we hold about you or to request correction of inaccurate information, subject to applicable law. Send privacy enquiries to legal@velorianvelvethouse.com.

10. Overseas Handling

Some technical or communications service providers may process data from infrastructure located outside Australia. Where applicable, we consider the safeguards and contractual arrangements relevant to cross-border handling before using a provider.

11. Children and Casino Areas

The website is intended for a general adult hospitality audience. Casino activities are intended for adults aged 18 and over. We do not intentionally design website enquiry forms to collect information from children for casino participation.

12. Changes to This Policy

We may update this Privacy Policy when our website practices, service providers or legal obligations change. The version published on this page will show the most recent update date.

13. Contact

For privacy questions or requests, contact at legal@velorianvelvethouse.com, telephone +61 2 6123 4780, or write to .